Fahd Shaikh
System Analyst & Network manager
Telecom & IT Manager with 5 years experience implementing VOIP Projects and call center solutions across industries including Telecoms, Finance and Health Care. Managed ISP’s including configuration of VPN, Cisco switches, Firewalls (Cisco ASA), Cisco Bandwidth Manager (SCE), and Routers. Delivered on tight time lines with team involvement for effective execution of a variety of projects. Proactively researched to expand technical knowledge delivering within 50% of the project time with commitment and result oriented.
70 contacts2005 - 2009A Telecommunication, ISP and Mobile Message service providing group of company.
Systems Analyst & Network Manager:
Joined as Systems Analyst, promoted to Network Manager in 2006 to lead a team of 7 to deliver IT Management projects in Telecom, Finance and Healthcare delivering time critical projects ahead of schedule.
Implementing and troubleshooting VOIP projects within 50% of time frame.
Accomplished successfully time critical data center migration project ahead of schedule.
Successfully executed Bulk Mobile Messaging project in tight time frame.
Implemented IT projects such as call centers. Managed call centers built on Vertical Televantage software specially designed for call centers solutions with proactive research to expand technical knowledge base.
Managed Point of Sales (POS) terminals
Managing and assisted ISP’s.IP (sub-netting, super-netting); IP routing (LAN/WAN); WAN installations (ISDN, leased line & frame-relay); LAN installations (flat networks using FDDI /ATM); Shared networks (layer 2 shared backplanes); EIGRP.VPN's (installation & administration), Access list (ACL), OSPF/BGP, SNMP, Switched n/w’s.
Implementing & managing Healthcare system successfully.
2004 - 2005Network Engineer:
Part of IT team to fulfill time bound deliveries & demands.
Designed & developed the local area network topology with effective usage of resources.
Fully documented systems requirements, development, optimization, and troubleshooting as a best practice and ensured future reference and time saving.
MS Exchange. outlook express & Microsoft outlook. Domino server-Lotus Notes R6.5. Create users, assign rights to various network resources and manage file system.