Ilham Shaissah Carbonnelle

Control over the treatment of the orders:
Validation and recording of the orders.
Watch the respect for the tariff politics of the company.
Watch the availability of products and the respect for delivery periods over Activity of follow-up of the customer.
Keep customers updated on all aspects of the business (delivery, price adjustments)
Answer to the demands of information of the customers.
Organize into a hierarchy emergencies and terms.
Manage the system of invoicing.
Oversee the files of financing.
Boost outstanding payments.
Manage the disputes, the complaints and the problems.

Management and commercial forecasts:
Establish dashboards connected to the commercial activity.
Participate in the elaboration of the budgets.
Analyze the results of sale by geographical zone, by market and by customer.
Establish the commercial forecasts in connection with the sales management.
Negotiate with outside partners for the direction: customers, suppliers, administrations
Develop and coordinate dealer sales activities to achieve improved sales, market penetration.

Management:
Interface with and coordinate activities of dealers and end users regarding after market support of company products.
Maintain strong relationships between key dealer personnel and the company in furtherance of sales and service objectives.
Lead, provide direction, and manage field account management staff in support of company objectives.
Promote new product with our partners
Coordination of the various occurring services: commercial, logistics, production.
Supervision of the administrative team for the follow-up of sales.

Others activities:
Taken of estimate quotation, the management and the distribution of the commercial documentation.
Liaises and coordinates with the Sales Manager-Showroom and other Departments and staff within the Company on various issues pertaining to the effective performance.

Creation, realization and management of a press review intern in the service of the commercial.
Organization and followed by shows.
Treatment of the administrative spots: taken and editorial staff of order