Mohammad Abdulkarim Khamis
Relationship Manager , National Bank of Fujairah , Dubai
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183 contacts•Opening new accounts and maintaining of all Status accounts of the branch
•Developed a customer base, activated dormant accounts after obtaining proper documentation.
•Mobilized and developed deposit relationships
•Prepared month-end balancing & submitted the fortnightly returns, monthly returns, quarterly & annual returns to the Head Office
•Provided general administrative support to the branch operations
•Performed multi task functions of Remittance, Sundries, Time Deposits, New accounts, Tellering and clearing
•Ensured that branch operation processes are conforming to the internal and external audit requirements
•Guided and encouraged all staff members and new joiners to contribute towards the common goal and train the new joiners and supporting them all the time
•Spearheading measures that maximize staff productivity; maintaining high motivation levels to the team and providing technical and product support to them.
•Ensured efficient service and high standard of sales and achieved overall goals
•Ensuring a culture of high quality service focus and customer orientation by implementing novel process-driven strategies.
•Ensure proper filing with complete documentation and maintain all security documents
•Maintain the high net worth portfolio of the branch – Status Accounts and cross sell the bank products which are exactly matching the clients requirements
•Comprehension and adherence to compliance obligations, company risk management, Anti money Laundering and all company policies
•Liaising with departments like Funds Transfer, Correspondent Banking, Finance, Marketing, operations, Trade Finance and Information Technology to ensure that service levels were effectively provided and which eliminates / minimizes business risks
•Customer is always being informed the states of his requests
•Calling, visiting and meeting new or existing customers and Offering the retail product
•Responsible of the branch during the absences of the Branch Manager