Prakash Krishnamoorthy
Sales Manager - Middle East, Carrier Transicold Europe (Truck & Trailer) - Trans
Responsible for Sales / Marketing and After-sales activities of distributors in the Middle East.
Have a good knowledge of the region / customer profile in most of the countries backed by a good technical knowledge of the products manufactured by Carrier Transicold.
The flair for meeting people, understanding their requirements and suggesting the right products for their application, supporting distributors & customers, in line with the goals of the company to improve sales and customer satisfaction.
18 contactsResponsible for distributor management, sales, customer satisfaction for 6 countries in the Middle East region.
2004 - 2005Responsible for After Sales activities for the Automotive division handling Nissan and Peugeot.
Improving service standards nation wide with focus on customer satisfaction, technical training for technicians, recruitment.Spare parts inventory / availability.
Built excellent rapport with Nissan and Peugeot technical department.
2003 - 2004Responsible for All Tyre Stop / Bridgestone outlets in Dubai and Northern Emirates in the UAE.
Standardisation across all outlets, purchase of equipments, training of technicans, Asset management & tracking.
1995 - 2003Was responsible for Service of 6 branches in the Sultanate of Oman for over a year handling all Franchcies - GM (Chevrelot, Cadillac), Subaru, Hyundai, Isuzu, Leyland, Carrier Transicold (2002 - 2003)
Was responsible for After Sales Service for Commercial vehicles - Isuzu, Hyundai, Leyland and Carrier Transicold from 1995 - 2002.
Achieved a very high level of customer satisfaction, workshop revenue, well trained and high productivity team. Excellent relationship with Principals and received excellent support from all principals on products handled.
1990 - 1995Last responsible for the Commercial Vehicle workshop (Ashok Leyland) at Poonamalee, Chennai, then the largest commercial vehicle service center with over 120 staff.
The youngest Service Manager(then, within the organisation) to head a Service Center which was traditionally handled by very senior Managers, being the largest. Had the satisfacation of transforming the service center to a very professional one which had a blend of old traditional people and young recruits. Achieved excellent productivity / workshop targets and customer satisfaction. Maintained excellent relationship with Ashok Leyland Sales and After-sales team and involved in new products testing and launch with Ashok Leyland.